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تبادل Tabadul
تبادل Tabadul
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Frequently Asked Questions

Answers to the most common questions

General

What services does Tabadul Electronic Payment Company provide?+

Tabadul Electronic Payment Company specializes in electronic payment services such as issuing various types of electronic cards, payment devices, wallet services, and electronic payment gateways.

How does the company protect the privacy of customer information?+

The company adheres to high security standards to protect data and does not share customer information with any unauthorized party.

How does Tabadul help simplify everyday payments?+

We provide integrated digital payment solutions that help individuals and businesses carry out their transactions quickly, securely, and at any time.

Payments

Does the company provide services for merchants and businesses?+

Yes. The company offers electronic payment solutions for merchants, including POS devices, electronic payment gateways, wallet services, and the Tabadul agency.

What are the fees or commissions for financial transactions?+

Fees vary by the type of service or transaction and according to the directives of the Central Bank of Iraq. All commissions are disclosed transparently before any transaction is carried out.

What should I do if I face a problem with a payment or transfer?+

You can contact our technical support team on 6220, via social media, or by email, and the issue will be followed up as soon as possible.

Are electronic payment services secure?+

Yes. The company relies on modern protection and encryption systems to ensure the confidentiality of customer data and to protect financial transactions from any unauthorized use.

Cards

What types of cards are available?+

The Tabadul One World card (in US dollars), the Moamala card (in Iraqi dinars), and the wallet card.

Account

How can I open an account or subscribe to the company’s services?+

You can apply for a card through the company’s app, or get other services by contacting our technical support team on 6220.

Are there daily limits for transfers or withdrawals?+

Limits may vary by account type or the service used and according to the directives of the Central Bank of Iraq. Details can be obtained through customer service or the app.

Can I track my own financial transaction history?+

Yes. You can view all previous transactions and financial reports in the app, and instant notifications are sent whenever a payment or transfer is made to help you monitor your account continuously.